How It Works

Simple, Personal, and Meaningful

Tell Mel makes it easy to turn your loved one's stories into a treasured memoir. Here's how the process works:

1 Choose Your Package: Select a Tell Mel package and begin the journey of capturing your loved one's unique stories.
2 First Call with Mel: After signing up, Mel will call you for a quick onboarding chat to plan personalized questions for your loved one's interviews.
3 Weekly Conversations: Mel calls your loved one weekly for 10–15 minute storytelling sessions, uncovering cherished memories with ease.
4 Beautiful Memoir Chapters: After each call, Mel transcribes and edits the stories into beautifully written memoir chapters, shared with your family.
5 Share & Preserve: Compile memoir chapters into a beautiful hardcover book or share them digitally with family to preserve the legacy.
6 Revisit and Revise: Want to make edits or add stories later? Mel makes it easy to revisit and update chapters by phone for a memoir that truly reflects your loved one.

Frequently Asked Questions

: Of course you can! Just give your own name and contact information as the Narrator, and tell Mel you'll be doing this for yourself.
: We guarantee you'll love Tell Mel. If you are not satisfied in the first 14 days of purchasing Tell Mel, email support@tellmel.ai and if we cannot resolve the issue, we will refund your purchase.
: We're thrilled people want to sign up multiple loved ones (for instance, both parents) or a memoir group activity. Please contact us at support@tellmel.ai for a special set up and a group discount!

: Each call with Mel typically lasts 10–15 minutes, ensuring the process is easy and enjoyable. Calls can go up to an hour if needed.
: Absolutely! Schedule calls at a time that works for everyone. Just remember, Mel works best when there's one speaker at a time.
: Each call is summarized into a beautifully written memoir chapter, capturing the storyteller's unique voice. Here's an excerpt:

From Molecules to Medicine: A Journey of Discovery

Looking back, I can pinpoint exactly when my journey into medicine began. It was my freshman year of high school, and I had this remarkable biology teacher, Mr. Holm. He wasn't your typical science teacher—he had a goofy sense of humor and a passion for discovery. His classroom was a treasure trove of specimens and artifacts from his adventures across California.
: Yes! You can request edits or additions to any chapter at any time. We want to ensure your memoir accurately reflects your stories and memories.
: As long as your loved one can have a telephone conversation, they should have no problem talking to Mel. Many hearing aids now connect directly to cell phones. Give it a shot, and if it doesn't work for you, contact us at support@tellmel.ai for a full refund.

: Yes, your stories are completely private. We do not sell or share your data, and all conversations are stored securely with encryption. Only you and the people you choose have access to your memoirs.
: You own your stories. All transcripts, audio recordings, and memoirs created with Tell Mel belong to you, and you can download them or request deletion at any time.
: Your data is stored using industry-standard encryption and secured on servers that comply with strict privacy regulations. Access is limited to authorized personnel, and all access is logged and monitored.
: Yes, you can request deletion of your data at any time by contacting support@tellmel.ai. We'll ensure all transcripts, recordings, and related information are permanently removed.